Frequently Asked Questions
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Are estimates free?
Our consultations are always free. If your project requires design work, we’ll review any associated costs with you during the consultation, so there are no surprises.
How far do you travel for estimates?
For residential projects, we typically serve clients within about a one-hour drive from Tallahassee. For commercial projects, we’re happy to travel farther depending on the size and scope of the job.
What services do you provide other than roofing?
We can provide structural repairs and renovations to your residential or commercial property, and also perform consultation and construction management work.
Are permits required?
Yes. Permits are required for:
- Any licensed trade work (roofing, electrical, plumbing, mechanical, solar, pools)
- Structural repairs or additions
- Renovations that change the layout of your home or commercial space
We handle the permitting process to ensure your project is fully compliant with local regulations.
Do we offer in-house financing?
We offer financing options through a variety of trusted financial partners. However, we do not offer a buy-now, pay-later or in-house financing program.
Are your installers employees or sub-contractors?
All of our roofing installers and in-house carpenters are W2 employees. Florida law prohibits subcontracting any licensed trade work to non-licensed installers, so you can trust that all work is done safely and professionally.
Are permits required?
TSpark Enterprises is fully licensed and insured, with years of experience in both residential and commercial construction. We’ve successfully completed an expansive range of projects, from home remodels and additions to large-scale commercial builds, ensuring your project is in expert hands.
We carry higher limits of both General Liability and Workers' Compensation than the minimum requirement in Florida. Every worker on your property is fully insured, giving you peace of mind throughout your project.
Certified General Contractor #CGC1525336 | Certified Roofing Contractor #CCC1331204
How do we navigate an insurance claim?
Our process involves allowing your insurance company to inspect the property and provide an estimate for the work they deem necessary. We then perform our own inspection and compare their estimate to our findings. If there are discrepancies, we can either guide you in working with your insurance provider or assist with negotiations.
Alternatively, we can provide a contract to complete the work without involving your insurance company and help you collect payment directly. It’s important to decide this at the start of the project, as we must document the work needed to restore your property to its pre-claim condition. We cannot negotiate with insurance after the work is completed.
How do I know if I need a roof repair or a complete replacement?
If your roof has minor leaks, missing shingles, or small areas of damage, a repair may be all that’s needed. However, widespread wear, multiple leaks, or an aging roof may mean that a full replacement is the safer and more cost-effective option. At TSpark, we perform thorough assessments for both residential and commercial roofs to recommend the solution that fits your property, needs, and budget.
How long does a roof last?
Roof lifespan varies by material and installation quality. Asphalt shingles can last 15–30 years, while metal, tile, and commercial systems, such as TPO, PVC, and EPDM, can last even longer with proper maintenance. Regular inspections and timely repairs help maximize your roof’s longevity, keeping your property protected.
Will my insurance policy help pay for a new roof or roof repairs?
Whether your insurance covers it depends on your policy and what caused the damage. Storms, hail, and accidental damage may be covered, while normal wear and tear typically is not. TSpark can assist by performing leak diagnoses, providing documentation, and helping guide the insurance process so you get the support you need.
Do you repair trusses?
As a licensed general contractor and licensed roofing contractor, we can make structural repairs at the time of repairing or replacing your roof system.
Do you perform roof inspections? If so, how much?
There are several different roof inspections that you may be asked to obtain. The requirements for each inspection are very different. We can perform these inspections and certify the inspection if required. Pricing will vary depending on the type of inspection and the number of hours spent putting them together.
Can a roofing contractor perform structural repairs?
No, a roofing contractor must possess a building contractor license or a general contractor license to perform structural repairs.
Is it better to do a shingle roof?
Shingle roofs are more cost-efficient compared to other roof systems. Shingles provide the home or building owner with Lifetime Material Warranties and a 130 mph wind warranty, provided they are installed to the manufacturer's specifications.
Can an asbestos roof be repaired?
Asbestos roofs can only be repaired if cutting or drilling of the tiles is not required. The dust from cutting or drilling on the tile is what can be harmful to an installer or those individuals in the area while work is being performed. Asbestos roofing or siding must be removed by a licensed asbestos abatement company and properly disposed of according to city, county, state, and federal guidelines.
Is concrete tile or clay tile repairable?
Yes, both are repairable, but the customer would ideally need to have extra tiles on site. Matching existing tiles can be a challenge, and most tile companies require contractors to buy tiles by the full pallet.
What are my options if my insurance company tells me I need a new roof, but I have no problems with the current roof?
If you are trying to avoid replacing your roof after receiving a letter from insurance, you can sometimes get an insurance certification letter stating the roof is in good condition and has no signs of leaking, patchwork, or deficiencies that can lead to roof failure.
However, it’s crucial to check with your insurance provider to see if they will accept these letters before paying for this to be done.Some insurance companies will allow you to exclude your roof from your policy coverage or put it on a cash value policy (meaning they will only pay any claim for the remaining useful life of the existing roof).
Is a flat roof a good option for my home?
Flat roofs can be challenging for some homeowners. They require more frequent maintenance, and due to their lower pitch, they take more abuse from the extreme temperatures and heavy rainfall. There are several options for a low-sloped roof, but shingles can not be installed on slopes below a 2:12 pitch.
Are metal roof fasteners prone to leaking?
Metal roofs with exposed fasteners can be a source of leak exposure for your home if not installed correctly with the correct fasteners. Installing metal panels directly to the roof decking allows the panels to move as the roof decking expands and contracts.
We always recommend installing metal panels on a wood batten system to reduce movement on the screws.We recommend only using wood-zac screws for metal roof systems with exposed fasteners. The "zac" screw is designed to protect the rubber washer from the elements of heat and UV exposure.
Do solar panels damage a roof?
Solar panels do not damage a roof if installed correctly. We recommend that you have your roof inspected before electing to install solar panels to determine the remaining lifespan of your roof. Installing solar panels on an older roof can be cost-prohibitive since the panels will need to be removed to replace the roof.
When is the best time to replace my roof?
The drier months of the year are always best for roofing projects if you want the quickest turnaround time. However, we install roofs year-round and work around any weather complications.
Will I need to move out (or shut down operations) during the remodel?
Not always. For many residential remodels, you can remain in your home, though some areas may be temporarily off-limits. In commercial settings, we often coordinate work in phases or off-hours to minimize business disruption. We’ll discuss your specific needs ahead of time to create a plan that keeps life and business running as smoothly as possible.
Can you work within my budget and timeline?
Yes. We understand that every project has financial and scheduling limits. At TSpark, we provide multiple solutions and materials to fit different budgets and work closely with you to align expectations. Our objective is to deliver a finished space that meets your needs without unnecessary stress.
What do I need to do to prepare for a remodel?
Preparation depends on the project, but generally, you’ll need to clear the work area of personal items, furniture, or equipment. For commercial spaces, this may mean relocating certain operations temporarily. We’ll provide you with a preparation checklist before construction begins so you know exactly how to get your space ready.
How long will my bathroom remodel take?
With our One-Day Bath process, many bathroom remodels can be completed in as little as one day. That means minimal disruption to your home or business, while completely transforming your space into a beautiful and functional sanctuary. Larger or more complex projects may take longer, but we provide a clear timeline upfront so you know exactly what to expect.
Can you do tub-to-shower conversions or ADA modifications?
Yes! We specialize in tub-to-shower conversions, walk-in tubs, low-entry showers, grab bars, and other ADA-compliant modifications. Whether your goal is increased accessibility, enhanced safety, or simply updating an outdated bath, we have the expertise to make it functional and stylish.
What customization options are available?
We offer a variety of options to suit your style, needs, and budget. Choices include colors, patterns, materials, accessories, skirt designs, therapy features, and accessibility levels. At TSpark, every remodel is fully tailored to your preferences, ensuring your bathroom looks great and works perfectly for life or business.
Do you handle permits and installation, or do I need to hire other contractors?
We handle the entire process. As certified Bath Concepts installers, we manage permits, installation, and inspections when necessary. You won’t need multiple contractors—we make your bathroom remodel completely stress-free from start to finish.
Is tile or acrylic a better option for baths and showers?
Acrylic options are typically more cost-efficient and maintenance-free when renovating a bathroom. Tile options are usually more costly but provide more choices for color and design. Larger showers or tub areas may be better suited for tile than acrylic.
Do you handle permits, inspections, and code compliance?
Yes. TSpark manages all necessary permits and inspections and ensures full compliance with local building codes. You won’t need to coordinate with multiple parties—we handle the regulatory requirements so you can focus on your project with peace of mind.
Will construction disrupt my home or business operations?
We work closely with you to minimize disruption during your construction project. For residential projects, this may mean keeping certain areas accessible or working in phases. For commercial projects, we can schedule work around business hours or in stages to keep operations running smoothly while construction progresses.
Do you replace siding on residential or commercial buildings?
We do all types of siding, including vinyl, composite, masonite, wood, & cement siding.
Do I need blueprints for my renovation?
All renovations or additions require a set of plans in order to get a building permit. Commercial renovations with a value of $25,000 and above must have licensed and stamped architectural plans for obtaining a permit.
When is the best time to renovate my home?
There isn’t a single “best” time of year for a construction project. We recommend scheduling based on your personal availability and budget. Keep in mind that holidays like Christmas and New Year’s can slow manufacturing and supplies, which may lead to longer completion times.
What does a construction consultant do, and how can you help with my project?
A construction consultant provides expert guidance to help your project succeed from start to finish. At TSpark, we assist with budgeting, project planning, people management, and all the details that go into a large-scale construction project. Our goal is to make your process smoother, more organized, and stress-free, whether it’s a home remodel or a commercial build.
When should I hire a construction consultant?
The earlier, the better! Utilizing a consultant during the planning phase helps you prepare a realistic budget, avoid costly mistakes, and ensure all project details are clearly defined. Even mid-project, we can step in to improve efficiency, manage timelines, or solve unforeseen challenges.
Do you handle consulting work for residential and commercial clients?
Yes. TSpark provides consulting services for both residential and commercial construction projects. Whether you’re renovating a home, building a new property, or managing multiple commercial sites, we tailor our guidance to meet your specific needs.
What types of issues can you help with? Do you only plan, or do you also oversee construction?
We help with a wide range of project challenges, including construction management, budgeting, project specification, planning, and water intrusion investigations. While our primary role is consulting and planning, we can also provide oversight during construction to keep your project on track, on budget, and aligned with your goals.